Smart Web Portals

GRM’s Smart Web Portal technology combines content, back-end applications and services to put information to work seamlessly across functional areas and departments. It integrates the GRM Online Records Center™ with operational systems, applications, email and business processes to streamline work activities and provide improved customer service, both internally and externally.Using our Smart Web Portal functionality, users can:

• Utilize single sign-on security for accessing multiple applications
• Navigate through those systems from one web portal
• Automatically exchange data and update back-end systems
• Initiate workflows and business processes
• Integrate documents with data from software applications
• Automatically store newly created documents in the GRM Online Records Center™
• Generate a process to automatically email documents

Our Smart Web Portal gives organizations and their employees individualized access to documents and applications based on their job function and need for information. They are able to integrate back-end systems with document content, combining relevant information seamlessly. Using rules defined by business processes, companies can automate collaboration and information flow, thus optimizing the interaction of functional areas.